First and foremost, my thoughts and prayers go out to the families who have been affected by it, especially those who have lost a loved one. I hope that you are able to find comfort in this time of suffering. :( No doubt, the effects of this pandemic are very real to you and the coverage by the media is justified.
To members of the media, CDC, WHO, and politicians who are working around the clock to keep the public informed, while I wish the message and frequency were toned down a bit, in my heart I believe you are trying to do your best in the midst of unchartered territory.
To all of the nurses, doctors, and health care workers who are putting their own lives and livelihoods at risk, I'm so grateful for people like you. You are incredibly brave, selfless, human beings, and I am proud to call you my neighbors.
To all of the business owners who are losing money because of cancellations and fear, stay vigilant. I encourage you to:
- Reduce your overhead if possible
- Wash your hands as usual
- Maintain a positive attitude
- Go out of your way to make a lasting impression on your customers. This may be the very thing that keeps you in business.
Here's a little something to help you with numbers 3 and 4.
Last Friday, one of my technicians was out sealing a customer's pool deck and the customer complained that the storm-water drain wasn't flowing properly and appeared to be clogged.
Even though he's not a plumber, my technician Austin Munson, decided to take a look and see if he could fix the blockage.